NACHA’s Payments 2019 brought together hundreds of finance professionals to discuss today’s most pressing payment topics. While APIs, same-day ACH and data monetization were key topics, the biggest focus was...
Shifting customer expectations in banking paired with new technological breakthroughs and methodologies are affecting the delivery of bank services. API usage has greatly enhanced the ability for bank applications and...
The industries and customers trade banks serve are digitally transforming their businesses and supply chains. In turn, this is driving customer demand for trade banks to deliver services seamlessly, faster...
Brexit is top of mind, of course, for most of our banking clients in Europe and, indeed, across the globe. Given the current situation, there remains confusion, with many unanswered...
This CGI blog post discusses the top four barriers to digital transformation for today’s corporate banks.
What does it mean to extend the bank? Traditionally, banks have manufactured, distributed and managed all of their own products and services. The concept of extend describes how this traditional...
Many believe that digitalizing the bank is all about transforming the customer journey and experience. Others think it involves primarily the back office. It’s really about both, with some product...
Modernization affects all aspects of a bank, not just the bank’s IT management and spend. It changes a bank’s organization, customer interactions, culture, and products and services. Banks spend, on...
The global march toward real-time payments continues to accelerate. While banks prepare to make this a reality for their customers, one important factor is often overlooked—the issue of liquidity management...
True digital transformation is taking place across the industry. However, our research suggests that, while banks are transforming, there is opportunity to better align with customer expectations.
